Privacy Policy

Information We Collect

We collect information you provide directly, including contact details, account profile data, and communications submitted through forms or support channels.

We also collect service usage information such as authentication events, configuration metadata needed to deliver product features, and technical logs required for reliability and security.

How We Use Information

• Provide, operate, and improve the Services.
• Authenticate users and secure customer accounts.
• Generate drift monitoring outputs and reporting artifacts.
• Respond to support, billing, and operational requests.
• Comply with legal obligations and enforce our terms.

Legal Bases and Customer Roles

Depending on the context, we process data based on contract performance, legitimate interests, legal obligations, and consent. For many business workflows, Driftmark acts as a processor or service provider on behalf of customer organizations.

Sharing and Disclosure

We may share information with subprocessors and service providers that support hosting, email delivery, analytics, and security operations, subject to confidentiality and data protection obligations.

We may also disclose information when required by law, regulation, or valid legal process, or to protect rights, safety, and platform integrity.

Data Retention

We retain information for as long as necessary to provide the Services, meet contractual commitments, resolve disputes, enforce agreements, and satisfy legal requirements. Retention periods may vary by data category and customer configuration.

Security Measures

We maintain administrative, technical, and organizational controls designed to protect data against unauthorized access, alteration, disclosure, and destruction. No method of transmission or storage is guaranteed to be completely secure.

International Data Transfers

Your information may be processed in jurisdictions other than your own. Where required, we use appropriate transfer safeguards and contractual protections consistent with applicable law.

Your Privacy Rights

You may have rights to access, correct, delete, restrict, or object to certain processing, and to request data portability where applicable. To exercise privacy rights, contact us through our contact page.

Cookies and Similar Technologies

We may use cookies or similar technologies for session management, security, product functionality, and analytics. You can control cookie settings through your browser preferences where available.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, additional notice in the Services.

Contact

For privacy inquiries or requests, please use our contact page.